Shipping & Delivery Details

Delivery is free for all orders above  € 450 euro in the Netherlands and Belgium.

 

Our package shipments up to 15 kg. are provided by TNT or DHL.

Costs vary from € 8.60 to € 15 depending on the size and weight of the packages.
0 tot 10 kg.      €   8,60
10 tot 15 kg.    € 15,00

All shipments up to 15 kg. will be send, by us, registered.

 

The delivery of large items and above 15 kg. is provided by an external transport company in the Netherlands and Belgium. The shipping costs for these items are shown during the ordering process. The transport company delivers on specific day but not an a specific time or part of the day. We will contact you after your order and give you the date..

 

We only deliver on the ground floor and the door / entrance.

Of course, items can also be collected in our warehouse, no problem, select this option when ordering and we will contact you.

Would you like to send an order of 6 kg to another country (other than the Netherlands or Belgium), please contact us.applies to items up to 6 kg:
0 tot 3 kg         Europe: € 16,00          Worldwide: € 32
3 tot 6 kg         Europe: € 22,00          Worldwide: € 52

 

Delivery time
If the item, you order, is in stock we will ship your package within 3 to 5 days.
For items not in stock the delivery time will be more or less 1 - 4 weeks we will contact you about the delivery date.

 

Complaints
Should you not receive your order in correct shap, or there is visible damage to the packaging, note this on the delivery note and send within 24 hours an e-mail to Famozo.

Installing a product is at the expense and risk of the buyer. Note: After installation and using the item, we can not honor your complaints.

 

Please note that customized articles, with which we mean items with your own print, a different color at your request or a different size are made especially for you and therefore can not be returned unless there is a manufacturing fault

For the process around Returns and Rights, we refer you to the relevant page and of course to our Terms and Conditions.

If you have questions about shipping feel free to ask us

 

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